Card #2112 · OpenAI Platform & APIs
Paid subscriptions downgraded to free accounts unexpectedly
Users are experiencing issues where their paid Pro subscriptions are suddenly cancelled or downgraded to free accounts. This results in a loss of access to paid features despite recent payments or pending refunds.
Pain score
0.17/ 1.00 · weighted product of four components
Reach0.32distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.67upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 2 verified quotes
I would highly appreciate eitherway that i get back my account subscription (5x pro = remaining non refunded value) or just the refund for the remaining money
BUT my pro account is now forced to free account. Why??? I paid 5 days ago.
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