Pains

We're constantly dealing with fraudulent orders that slip through Shopify's risk analysis, leading to chargebacks and lost revenue.

“I had a lady place an order with me last week and since I’m very new to Shopify, I didn’t really look into the medium risk of her order. She found my shop from Facebook because I sell bamboo so I’ve talked to her on there. She placed another order yesterday and I noticed it was medium risk again, so I looked into it more. I looked up her number and her number matches her name on Cash App. I asked her to send a picture of her ID and that looks good as well. I’m just nervous to fufill her second order because it is for almost $300 vs her $150 first order. This is what Shopify said. She did use shop pay if that changes anything.”

We're Salesforce consultants who tried building our own AI setup, but the token costs for re-fetching org context across multiple consultants and client orgs a…

“before claude can give a reliable answer it has to go through the flows, apex classes, approval rules and dependencies around that process, and that alone can burn 400,000 input tokens. next consultant looks into something else in the same org and most of that context gets pulled again. three consultants in you're over a million. (In minutes) now do that across 50 people and say 20 client orgs. most of the bill was the same context, fetched again and again.”

We're Shopify merchants who rely on Google Ads and Merchant Center to drive sales, but we keep getting hit with vague 'misrepresentation' suspensions.

“I've not dealt with this before, and will be contacting Shopify support, but just wondering if any of you have suddenly received this... I'm wondering if it could it be a miscommunication between Shopify and Google, or a flaw in Google's reporting system?”

We rely on Calendly to manage our scheduling, but the lack of a built-in recurring appointment feature forces us to manually rebook weekly meetings or migrate …

“I just started using calendly yesterday only to find there is no way to set recurring appointments. I assumed it would be a feature because all other scheduling systems ive used in the past 10 years had it. It blows my mind that this is not a basic feature. I will most likely be looking for something else because this doesn't solve the headache around scheduling for me or my clients....which is the purpose of calendly. It appears people have been asking for 2 years. Whats the holdup?”

We're a small business that has outgrown Salesforce Professional Edition.

“To get API access and unlimited flows — features that cost Salesforce essentially nothing to enable — the real answer is upgrading to Enterprise at $165–175/license. That’s 2.5x our current spend before we’ve added a single new capability.”

We spend too much time every day copying inventory numbers between spreadsheets and sales channels because the sync tools drift after a few days.

“Inventory counts across Shopify and Amazon never line up and I end up pasting numbers into a spreadsheet every morning just to see what actually sold overnight. The tools sync but they sync wrong half the time, overselling is a weekly worry. I tried a middleware app, switched to another one, same drift after a few days. Now I just accept the 20 minutes of copy-paste and move on with my day”

We're a small team paying for a heavy enterprise VoIP platform with features we never touch.

“We’ve been using RingCentral for our calls, but honestly, it’s starting to feel like massive overkill. We are a small team mostly focused on lead gen, client outreach, and reputation management, and we’re paying for a ton of heavy enterprise VoIP features we just don't touch.”

We're seeing our illustration and design work for book publishers get replaced by AI-generated covers.

“I've done illustration work for waaaay too little money (like, $50/pg for full color kids books) for a small publisher who I'm guessing is using AI now since they could never afford decent pay for their artists.”

We're being hit with huge, unexplained price increases — some seeing their annual subscription jump by 82% or more.

“I got charged $395 - originally paid $99. I canceled. They gave me a full refund.”

We see it every time: a business spends money getting someone to say yes, then loses them because there's no system for what happens next.

“this is the exact conversation we end up having before almost every engagement. someone comes in wanting more leads and the first question is what happens after someone says yes. most of the time that answer is "the owner handles it" followup breaks first almost every time. not because nobody cares but because there's no system so it runs on whoever has bandwidth that day. when lead volume goes up the bandwidth doesn't”

We're spending more time recreating our day inside the CRM than actually selling.

“I asked why they hadn't updated a deal in the CRM. Their response was, "Because I was busy trying to close it." And I couldn't even argue with that.”

We run bars and restaurants where the same item is sold both for dine-in and takeaway, but Square forces us to show every variation online.

“G'day @MrsMuttons , fellow hospo here and I feel your pain! Someone ordering a glass of wine for delivery is a classic haha.”

We're hitting a wall with Monday.com because it lacks proper multi-level subitem and board functionality.

“" We require either project board to be given multi-sub item functionality, or for multi-level boards to be an option when creating a project board via the portfolio board. This is a huge roadblock for us which is preventing team/company wide adoption of Monday.com as this multi-level functionality is present is all project management software our people are using. "”

We still write a lot of SQL by hand because AI tools produce code that looks correct but has subtle, hard-to-detect flaws.

“I'm still (re)writing a lot of SQL. AI has gotten good at writing valid SQL (passes the parser) but not performant SQL. I find that it's not great at keeping a coherent flow and re-joins things multiple times at different stages. For a single table (or two table) query it's usually pretty good. For complex queries it makes something that appears correct at first but often has small but significant flaws that are hard to detect.”

We're getting requests from staffers that are clearly AI-drafted—confusing, stacked with every contingency, and full of assumptions that don't fit our industry.

“I am in-house counsel, and have started to get requests for legal opinions/guidance from staffers that are clearly AI drafted. Because of this, the questions are confusing, often stack questions to cover every contingency, and make broad assumptions that are inconsistent with our industry. A year ago, I would get simple two line requests with a clear question and a clear objective the department is trying to accomplish. Now, I get absolute non-sense. How are in-house counsel dealing with these requests? Realistically, if I tried to answer requests like these at face value, it would take a full day, and would be an incredible waste of time.”

We're constantly dealing with PRDs that have no single source of truth — multiple versions, endless comments, and changes accepted after epics and tickets are …

“Is it common for low level product managers to not have a Single Source of Truth, meaning messy PRDs with lots of versions and lots of comments plus accepting changes to the PRD after creating epics and issues for development without updating them?”

We're finding that AI-moderated interviews fail to capture the depth we need.

“I’ve tried it from Kantar and Ipsos, it’s BAD…. Really bad. Transcript pattern recognition, fairly good. But there were opportunities to dive deeper into questions that a human would ask “what do you mean by that.” Body language or facial cues are where AI moderation fails IMO.”

We're seeing features we relied on, like code review and GitHub Spark, get moved to higher tiers or stripped away entirely when we change plans.

“Over the past year it feels like GitHub has been slowly moving features that used to be included in Copilot into separate paid tiers. Code review was bundled in, then it wasn't after June 1st. Extensions keep getting added but the baseline value of the core subscription feels like it's quietly shrinking while the price holds or goes up.”

We moved from Jira to Linear and had to drop a ton of metadata because there are no custom fields.

“Lack of custom fields. We need to be able to work our way not how Linear tells us.”

We are required to serve customers who walk in minutes before closing, but then we have to stay unpaid until their food is ready, missing our bus and delaying …

“I don’t think ur understanding lol my issue wasn’t about the order it’s about me staying 30 mins past close, not getting paid, and delaying everything.”

We spend hours manually verifying lead lists because data providers don't do enough cleaning before handing them over.

“one thing i would really like to see from more data companies is better information about how much cleaning they actually do before giving you the list.. i have been testing Spona lately for that reason only, they pull from multiple sources and then do the refinement on their side, which sounds great in theory.. I am still checking the results manually because i do not completely trust any provider without doing that, but if the first pass is already clean enough, that saves a ridiculous amount of time... so far at least its better than Clay, ugh”

We're artists who learned Maya in school, but once we graduate, the free student license ends and the indie or full subscription is prohibitively expensive at …

“I want to start sculpting again with Maya over blender but can’t afford the £3000+ yearly subscription.”

We have all the delivery data in Jira — issues, sprints, story points, blockers — but when management asks for a status report, someone still has to manually e…

“At a lot of teams I've worked with/observed, Jira already contains most of the delivery data — issues, sprint progress, bugs, story points, blockers, etc. But when it's time for a management or steering meeting, someone still ends up manually turning all of that into a different format: summarising what changed, explaining risks, adding commentary, preparing slides/PDFs, and sometimes publishing another update in Confluence.”

We're tired of registrars like Namecheap and GoDaddy hitting us with unexpected costs and shady practices.

“Yeah, they're getting really scammy. Even domain renewals have become so expensive that I'm transferring my domains to Namecheap.”

We're seeing our costs skyrocket while Webflow's pricing becomes harder to justify to clients.

“I already migrated my sites off Webflow. The pricing is out of control.”