We've been stuck in an endless loop trying to get our SMS registration approved, with Dialpad repeatedly failing our efforts and providing no real support.
“After months of frustration, we’re officially breaking up with Dialpad. We’ve been dealing with SMS registration issues since June 2024, and despite multiple attempts to get everything approved, Dialpad has continuously failed our registration efforts, delayed approvals, and provided little to no support. It’s been an exhausting process with endless back-and-forth, only to end up in the same spot—unable to send business-critical messages.”