1 of 14 pain cards, shown in full — score, summary and a real quote from the thread it came from.
28
Mailchimp users locked out of accounts with no support response
We're Mailchimp users who can't access our own accounts—locked out by 2FA, account restrictions, or lost phone numbers—and every support channel we try is dead.
“I'm locked out of my account because the verification code is being sent to a phone number I no longer have access to. I emailed [ accountrecovery@mailchimp.com ](mailto: accountrecovery@mailchimp.com ), but it's no longer monitored, and the contact form hasn't helped.”
Integrations & API
9 posts
Pro
13 more pains are available in Pro
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🔒 Pro
52
Recurring workflow breakdown reported across multiple threads
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
WORKFLOW
4 posts
🔒 Pro
59
Users hit the same limit and describe identical workarounds
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
INTEGRATIONS
7 posts
🔒 Pro
66
Integration drops data during sync and nobody gets notified
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
PERMISSIONS
10 posts
🔒 Pro
73
Manual step repeats daily because the export omits one field
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
REPORTING
13 posts
🔒 Pro
80
Permission model blocks the person who actually does the work
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
BILLING
16 posts
🔒 Pro
53
Bulk operation silently skips rows past a hidden threshold
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
NOTIFICATIONS
19 posts
🔒 Pro
60
Recurring workflow breakdown reported across multiple threads
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
WORKFLOW
22 posts
🔒 Pro
67
Users hit the same limit and describe identical workarounds
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
INTEGRATIONS
25 posts
🔒 Pro
74
Integration drops data during sync and nobody gets notified
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
PERMISSIONS
28 posts
🔒 Pro
81
Manual step repeats daily because the export omits one field
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
REPORTING
31 posts
🔒 Pro
54
Permission model blocks the person who actually does the work
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
BILLING
34 posts
🔒 Pro
61
Bulk operation silently skips rows past a hidden threshold
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
NOTIFICATIONS
37 posts
🔒 Pro
68
Recurring workflow breakdown reported across multiple threads
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
WORKFLOW
40 posts
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