1 of 17 pain cards, shown in full — score, summary and a real quote from the thread it came from.
96
BigCommerce merchants hit by rising fees and open payment provider penalties
We're being squeezed by BigCommerce's new pricing.
“Yep. I'm so glad I left. I switched to woocommerce and, even though there is a lot more stuff to manage, I get way more control over how and where and who I deal with as well as the costs. With BC I was actually forcing all my resellers to deal with me directly and not through the site just to keep my GMV low and not get charged additional for "open payment providers".”
Billing & Pricing
19 posts
Pro
16 more pains are available in Pro
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🔒 Pro
52
Recurring workflow breakdown reported across multiple threads
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
WORKFLOW
4 posts
🔒 Pro
59
Users hit the same limit and describe identical workarounds
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
INTEGRATIONS
7 posts
🔒 Pro
66
Integration drops data during sync and nobody gets notified
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
PERMISSIONS
10 posts
🔒 Pro
73
Manual step repeats daily because the export omits one field
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
REPORTING
13 posts
🔒 Pro
80
Permission model blocks the person who actually does the work
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
BILLING
16 posts
🔒 Pro
53
Bulk operation silently skips rows past a hidden threshold
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
NOTIFICATIONS
19 posts
🔒 Pro
60
Recurring workflow breakdown reported across multiple threads
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
WORKFLOW
22 posts
🔒 Pro
67
Users hit the same limit and describe identical workarounds
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
INTEGRATIONS
25 posts
🔒 Pro
74
Integration drops data during sync and nobody gets notified
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
PERMISSIONS
28 posts
🔒 Pro
81
Manual step repeats daily because the export omits one field
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
REPORTING
31 posts
🔒 Pro
54
Permission model blocks the person who actually does the work
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
BILLING
34 posts
🔒 Pro
61
Bulk operation silently skips rows past a hidden threshold
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
NOTIFICATIONS
37 posts
🔒 Pro
68
Recurring workflow breakdown reported across multiple threads
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
WORKFLOW
40 posts
🔒 Pro
75
Users hit the same limit and describe identical workarounds
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
INTEGRATIONS
43 posts
🔒 Pro
82
Integration drops data during sync and nobody gets notified
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
PERMISSIONS
46 posts
🔒 Pro
55
Manual step repeats daily because the export omits one field
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
REPORTING
49 posts
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