1 of 5 pain cards, shown in full — score, summary and a real quote from the thread it came from.
25
Solo and small-firm lawyers are exhausted by staff management and growth pressure
As a solo practitioner or small-firm owner, I'm constantly told that success means hiring more people, but managing staff is draining my energy and hurting my …
“I keep feeling as if I need to grow to be successful - this is reinforced by people seemingly being impressed by the more staff that you have. I continually need to remind myself that (a) I don’t have the personality or interest in training and managing staff and (b) it is very hard to maintain our quality standards with other lawyers and (c) I don’t really want to give anyone else access to our IP. I did bring on a senior lawyer who did very little actual work and yelled at a few clients. Onboarding and off boarding that person was a very expensive exercise.”
Billing & Pricing
19 posts
Pro
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🔒 Pro
52
Recurring workflow breakdown reported across multiple threads
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
WORKFLOW
4 posts
🔒 Pro
59
Users hit the same limit and describe identical workarounds
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
INTEGRATIONS
7 posts
🔒 Pro
66
Integration drops data during sync and nobody gets notified
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
PERMISSIONS
10 posts
🔒 Pro
73
Manual step repeats daily because the export omits one field
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
REPORTING
13 posts
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