1 of 30 pain cards, shown in full — score, summary and a real quote from the thread it came from.
When we use Slack side conversations with an AI agent or bot in the channel, the bot's replies never sync back to Intercom.
“Only human replies flow back into the side conversation in Intercom. The agent's replies never appear. I'm assuming that's because they're posted by an app/bot rather than a user account, so they get filtered out of the sync.”
The blurred cards below are placeholders. No locked title, quote, score or id is sent to the browser.
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
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