1 of 60 pain cards, shown in full — score, summary and a real quote from the thread it came from.
We're paying $550 AUD per license for enterprise Acrobat with SSO, yet users regularly lose features and have to sign out and back in to reapply the license.
“$550 AUD per license and the fix for a recurring bug is just sign out and back in. Genuinely embarrassing.”
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Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
Several unrelated accounts describe the same failure in the same order of steps.
“I built a script to patch it, but it breaks whenever they change the field names.”
The workaround costs hours a week and depends on a person remembering it.
“Nobody on the team can explain why it only fails for some of our records.”
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