1 of 2 pain cards, shown in full — score, summary and a real quote from the thread it came from.
22
WFM professionals struggle to transition from Excel to Google Sheets for scheduling exams
We've spent years mastering WFM logic in Excel, but when we apply for new roles, timed Google Sheets exams trip us up.
“I have little native platform experience we utilized NICE iex but only to check and compare schedule and generate schedule and plot activities. I’m currently applying for WFM Scheduler and Planner roles, and a lot of the initial technical exams are being deployed via Google Sheets. Because I have intense muscle memory built around Excel shortcuts and menus, Google Sheets feels completely alien to me, and it’s making me anxious about choking during timed assessments.”
Automation & Workflows
4 posts
Pro
1 more pain is available in Pro
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🔒 Pro
52
Recurring workflow breakdown reported across multiple threads
Independent complaints cluster into one recurring pain with quotes from the threads they came from.
“We lose an afternoon every week to this and support keeps telling us it works as intended.”
WORKFLOW
4 posts
Genesys AppFoundry is a Pro marketplace
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