Card #2117 · OpenAI Platform & APIs
Payment deducted from bank but OpenAI credit balance not updated
Merchants are experiencing issues where funds are deducted from their bank accounts after adding a payment method, but the OpenAI credit balance remains at zero. In some cases, multiple attempts to re-add the card result in repeated charges without any credits being applied.
Pain score
0.17/ 1.00 · weighted product of four components
Reach0.32distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.60upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
this same exact thing has happened to me recently, and it still hasn’t fixed my credit balance
I linked my credit card as method of payment, and got charged $5 without being credited
I removed and added the card again, similarly I was charged $5 for the second time, yet my credit balance remained $0.00 on OpenAI
Comments are a Pro feature — join the conversation, share what you've shipped, hear what others are building.
Upgrade to Pro