Card #2323 · OpenAI Platform & APIs
Phone verification SMS delivery failure for Codex CLI
Users in Malaysia and Vietnam are unable to receive SMS verification codes when attempting to verify their accounts for Codex CLI. Some users report that the system indicates the code was sent but it never arrives, while others receive an explicit error message stating the code cannot be sent.
Pain score
0.18/ 1.00 · weighted product of four components
Reach0.47distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement1.00upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 4 verified quotes
Valid and normal phone number are not able to receive the verification code.
the system indicates that the code has been sent, but the SMS never actually arrives on my phone.
same here using malaysian number, cant login to codex due to sms was never send.
Failure message: “Unable to send a verification code to this phone number. Please try again later or use a different number.”
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