Card #3247 · Clover App Market
Refund screen does not automatically return to Home Screen
After completing a refund transaction, the device remains on the refund screen instead of returning to the Home Screen. This leads to accidental refunds being issued to subsequent customers.
Pain score
0.53/ 1.00 · weighted product of four components
Reach0.32distinct authors (log-normalized)
Recency0.95freshness decay, half-life months
Engagement0.40upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 2 verified quotes
when we do a refund it stays on the refund screen after the transaction. So with this we’ve already had the issue where we accidentally give refunds to the next customer.
when you log back in it’s still in the refund screen.
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