Card #3452 · SketchUp Extension Warehouse
Connectivity and access issues with 3D Warehouse
We are experiencing frequent failures when trying to access the 3D Warehouse, including connection timeouts and the app becoming non-responsive. Some of us are incorrectly told we are offline despite having a stable internet connection, while others find the service stops working after only a few imports.
Pain score
0.24/ 1.00 · weighted product of four components
Reach1.00distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.83upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 5 verified quotes
it started with this problem of saying its offline even though i have full internet connection
I cannot access 3d Warehouse I get a message saying: “The connection has timed out The server at 3dwarehouse.sketchup.com is taking too long to respond.”
I cant access the 3D warehouse without sketchup becoming non-responsive
it allows me to import two models but after that it no longer works unless I save the plan, exit SketchUp and then reopen 3D warehouse
today I find that the 3D warehouse is now out of my reach
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