Card #3698 · Autodesk App Store
Fusion 360 library and data panel loss after updates
Users are experiencing critical loss of access to tool libraries, processor libraries, and the data panel following software updates. These issues often result in empty hubs or server errors, forcing users to seek manual workarounds in trash folders to recover their assets.
Pain score
0.15/ 1.00 · weighted product of four components
Reach0.73distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.07upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
After this update, the data panel is completely empty and none of the suggested fixes I found (purge cache, try other graphics types, resize the window, repair the install, etc. etc. etc.) seem to have any effect.
The "Hub libraries" tab shows a red exclamation saying "Server Error- No Cache Data"
After the latest update my cloud tool and processor library was emptied by Autodesk and replaced by yet another unasked feature: a completely empty Hub Library.
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