Card #377 · Hugging Face Hub
Issues upgrading to specific subscription plans
Users are experiencing difficulties when trying to upgrade their accounts, specifically encountering timeout errors or being forced toward Pro plans when they want a Starter plan. This creates friction and a feeling of coercion during the payment process.
Pain score
0.22/ 1.00 · weighted product of four components
Reach0.47distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement1.00upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 4 verified quotes
Error: Timeout initializing subscription. Please try to verify your email and try again. But my e-mail is verified.
I have a free community and want to upgrade to Starter but it doesn’t offer that option.
Clicking on Upgrade ONLY displays the Pro option for $100USD/mth - not what I want.
The only option available is Pro - same dialog from both places.
Comments are a Pro feature — join the conversation, share what you've shipped, hear what others are building.
Upgrade to Pro