Card #446 · OpenAI Platform & APIs
Automated account suspensions and lack of human support
Users are experiencing sudden account suspensions and bans triggered by automated systems, often without clear explanation or warning. Many report being trapped in loops of automated AI responses and 'ghosting' by support, even after human agents have acknowledged the errors.
Pain score
0.30/ 1.00 · weighted product of four components
Reach1.00distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.98upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
every appeal I submitted received only an automated AI response stating that the original decision stands.
I am trapped in a Kafkaesque nightmare with the automated support system.
my account was suddenly suspended without any warning or clear explanation.
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