Card #530 · OpenAI Platform & APIs
API account unusable due to voided invoices and payment errors
The API account is unusable because it reports unpaid invoices, yet the invoices are marked as void, making it impossible to settle the balance. This creates a deadlock where the user cannot pay to restore service.
Pain score
0.22/ 1.00 · weighted product of four components
Reach0.47distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement1.00upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 1 verified quote
My account on the API side says I have unpaid invoices, so it wont’ work.. there I don’t have anything unpaid.. on the chatgpt side i see one that says void.. can you please fix it?
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