Card #626 · Discourse Meta
Inability to edit emails and follow-ups across platforms
Users are experiencing significant friction when trying to edit email addresses or follow-up sequences. This ranges from administrative restrictions on user emails to technical bugs in follow-up tools and CRM extensions.
Pain score
0.59/ 1.00 · weighted product of four components
Reach0.47distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement1.00upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
even as an admin I cannot due to the constraints of this setting
We have not been able to edit our email follow-ups for some time now and this is now getting very inconvenient and impacting our business
it's too annoying to have to edit every single email before sending
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