Card #2281 · Asana Apps & Integrations
Include task title in email subject for form submitters
When replying to form submitters via email, the subject line only contains the form name rather than the specific task title. This causes significant confusion for users who have submitted multiple requests, as they cannot distinguish which response belongs to which task.
Pain score
0.52/ 1.00 · weighted product of four components
Reach0.40distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.65upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
the submitter receives the email with the form name as the subject line (e.g. “IT Support Request”). There’s currently no way to change this.
the submitter has no way of knowing which comment is related to which tasks…and this compounds when a user is working with several different admins on different requests; confusion sets in really quick.
Right now, the email Subject contains only the Form name.
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