Card #2401 · Shopify App Store
Shopify Payments failing to release funds after 120-day hold
Merchants are experiencing delays in receiving their payouts even after the standard 120-day risk hold period has expired. They report that promised release dates are missed and support communication has become unresponsive or unhelpful.
Pain score
0.20/ 1.00 · weighted product of four components
Reach0.47distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.56upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
When I get my fund I need that fund it’s more than 150 days
the 120 days past for me too and I have still not received my money I’m worried
I’ve had my funds held for 120 days now and they promised to release my funds and deposit them to my account April 4,2024 and they haven’t deposited my funds.
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