Card #2443 · Shopify App Store
Bot-driven fake cart abandonments and ghost checkouts
We are experiencing waves of bot attacks that create fake customers and ghost add-to-cart events. These actions bypass standard blocks and ruin our analytics and CRM data, while Shopify support offers limited solutions for non-Plus stores.
Pain score
0.55/ 1.00 · weighted product of four components
Reach0.47distinct authors (log-normalized)
Recency0.86freshness decay, half-life months
Engagement0.66upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
I've noticed an increase in ghost add to cart - checkout and then abandon that started less than two weeks ago
Hundreds to thousands of fake customers being created and “abandoning their carts”. We get a couple batches every day.
These fake customers and cart abandons are causing havoc in our analytics and because we integrate with hubspot I am having to manually purge batches of contacts and deals from there to avoid those analytics being ruined.
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