Card #252 · Slack App Directory
Difficulty onboarding users to Slack bots due to UI friction
Merchants find it frustrating and inefficient to guide coworkers through the manual process of finding and adding bots in the Slack UI. The current workflow requires creating instructional pages or manual search, which feels primitive compared to using direct URLs.
Pain score
0.58/ 1.00 · weighted product of four components
Reach0.52distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.64upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
trying to explain to coworkers how to find an app manually in Slack's UI is a nightmare.
Most people don't know how to do that, so I have to make an instructional web page. Which feels really dumb.
Telling people to type something into a search feels like fixing a motorcycle with chopsticks.
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