Card #2765 · Shopify App Store
Low-value orders incorrectly flagged as high risk of fraud
Merchants are experiencing issues where low-cost orders are being flagged as high risk of fraud. There is a concern that this behavior is abnormal for low-value items and a general distrust in how Shopify handles fraud detection.
Pain score
0.47/ 1.00 · weighted product of four components
Reach0.50distinct authors (log-normalized)
Recency0.82freshness decay, half-life months
Engagement0.20upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 2 verified quotes
in the last 24 hours I've had 2 low value orders flagged as "high risk of fraud"
I'm not sure if this is a normal thing they do when the order is so low in cost
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