Card #282 · HubSpot App Marketplace
Invoicing and Quoting limitations in HubSpot
Merchants are struggling with rigid invoicing features, including the inability to edit finalized invoices, customize line item columns, or use custom invoice numbering. There is also significant frustration regarding the migration of quoting features from Sales Hub to Commerce Hub, requiring additional paid subscriptions.
Pain score
0.50/ 1.00 · weighted product of four components
Reach1.00distinct authors (log-normalized)
Recency0.84freshness decay, half-life months
Engagement0.01upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 4 verified quotes
Most of the comments in this thread are asking for editing of finalized invoices.
We cannot even add the SKU to the line items, which is necessary to audit end to end with the purchase order.
We need the ability to use our own invoice number on the invoice instead of the default HubSpot one.
it's exceptionally frustrating that we would now have to pay for an additional subscription to access updates to a feature (Quotes) that was originally included in our Sales Hub plan.
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