Card #3154 · Shopify App Store
Delayed or withheld payouts and poor support
Merchants are experiencing significant delays in receiving payouts, with some funds being withheld for months without clear reason. They report difficulty reaching human support and feel they are being given the run-around regarding their commissions.
Pain score
0.49/ 1.00 · weighted product of four components
Reach0.50distinct authors (log-normalized)
Recency0.91freshness decay, half-life months
Engagement0.06upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
withheld payouts for an exceptional amount of time after i changed my bank details. you can't even speak to a real person.
Shopify has held my payments so long for no reason.
Shopify is giving me the run around on my pay me for my commissions.
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