Card #3376 · Shopify App Store
Mobile hamburger menu fails to display submenu items and collections
Merchants are experiencing issues where the mobile hamburger menu does not correctly display submenus or open collections. While the menus may work on desktop, mobile users only see top-level names or unrelated products instead of the linked collections.
Pain score
0.55/ 1.00 · weighted product of four components
Reach0.50distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.48upvotes + comments, normalized
Monetization0.50willingness-to-pay cues in evidence
§ Evidence — 2 verified quotes
When clicking the hamburger menu on mobile, this only shows some products at the bottom, rather than the collections I have linked as sub menus to the products page.
When I click on the menu, the collection does not open, I just see the name of the collection.
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