Card #3588 · Shopify App Store
Aggressive cross-selling and poor support from CedCommerce apps
Merchants are frustrated by a support system that prioritizes selling expensive assistance services and higher plans over fixing technical bugs. Users report being charged without permission and facing aggressive sales tactics when seeking help.
Pain score
0.20/ 1.00 · weighted product of four components
Reach0.73distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.18upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 4 verified quotes
I contacted for help to get my producst listed on amazon and the reply was a charge of $3,000+ very ridiculous prices.
I am being charged for the past 2 months, even without my permission and without the app.
always asking for a meeting to sell you more when you ask for help
after you raise ticket, and problem is not yet attended, they try to cross sell the next plan or their "Assistance" services.
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