Card #3590 · Shopify App Store
Opinew app failure in review imports, syncing, and support
The Opinew app is experiencing critical failures with review imports and syncing, with some users reporting missing reviews or outdated widgets. Merchants report a complete lack of effective customer support and unexpected billing changes, leading many to uninstall the app.
Pain score
0.20/ 1.00 · weighted product of four components
Reach0.73distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.18upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 4 verified quotes
Can not import reviews anymore.
it stopped being able to tell when my orders were shipped, so I couldn't accurately send review requests.
they removed the reviews I received during the time; and the widget.
I realized none of my reviews were syncing. Nothing worked, got nothing but errors.
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