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Zoom hosts can't see all participant chat messages in one consolidated window

.23
Demand — how loud & how many (score)
Willing to payImplicit
Momentum (7d)▲ 0.4%
Cluster43 posts · 38 people
MarketplaceZoom App Marketplace
Updated9d ago
The story

The pain

We host live classes and meetings with large groups, and the new Zoom Workplace chat UI has broken our workflow. When chat is set to "Host and co-hosts only," each participant's message now opens as a separate one-to-one thread instead of appearing in a single consolidated window. With 50 or more participants, we have to click each person's name individually to read their answers, which is simply not usable. The old setting that used to fix this has been removed, and Zoom Support has confirmed this is now by design.

Evidence

What people said · 43 complaints, 38 people

After the new meeting chat UI and the new Zoom Web Experience rolled out on my account, every single participant's message now opens as its own separate one-to-one thread. With 50 or 100 students, I would have to click each person's name individually to read their answers. It is simply not usable in a live class.
ForumHarpreet KaurSep 20
Previously, we could manage participant chat settings smoothly. However, we're now experiencing two major pain points during meetings: Split Chat Windows: When we set participants to message the "Host and Co-hosts only," individual chats now open as separate, separate threads instead of staying consolidated within one window.
ForumRESETSSep 4
In the current Zoom Workplace client, Background & effects now opens as a side panel instead of the old standalone dialog box — that's a layout change, and there isn't a setting to permanently restore the previous separate-dialog view.
ForumBen_SOct 15
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Under the hood

Score breakdown

Reach
how many people
1.0
Recency
how fresh
.52
Engagement
upvotes & replies
.95
Willingness to pay
people said they'd pay
PRO
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