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Zoom hosts can't see all private chat messages at a glance during meetings

.19
Demand — how loud & how many (score)
Willing to payNo signal
Momentum (7d) 74.9%
Cluster20 posts · 17 people
MarketplaceZoom App Marketplace
Updated4d ago
The story

The pain

Since the latest Zoom Workplace update, we as hosts can no longer see all private messages from participants in a single consolidated chat window. Instead, each private message opens as a separate thread, forcing us to click through each participant individually. This makes it impossible to quickly scan incoming questions and suggestions during a live meeting, especially with large audiences.

Evidence

What people said · 20 complaints, 17 people

Previously, we could manage participant chat settings smoothly. However, we're now experiencing two major pain points during meetings: Split Chat Windows: When we set participants to message the "Host and Co-hosts only," individual chats now open as separate, separate threads instead of staying consolidated within one window. Missing Settings: The old “Meeting chat - Private group messages” toggle no longer seems available in the settings to enable or disable. This makes it extremely difficult to chat privately with individual participants during a live meeting while keeping everything organised and private.
ForumRESETSSep 4
I do not have time to click person by person during a discussion meeting.Most times their suggestions come to me (the host) via the chat and I do not want others to see their inputs.Now, I have to click name by name to check their inputs. Ridiculous when I have almost 100 people in the meeting.I need to be able to read all incoming messages quickly at a glance as we are discussing stuff.Please allow us to choose if we want to see all messages at a glance instead of having to click user by user!
ForumAudreyW1Jun 4
Competition

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Under the hood

Score breakdown

Reach
how many people
1.0
Recency
how fresh
.62
Engagement
upvotes & replies
.88
Willingness to pay
people said they'd pay
PRO
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