Card #625 · Shopify App Store
High rate of chargebacks and refund scams with Klarna
Merchants are experiencing a high volume of disputes, chargebacks, and refund scams, particularly when using Klarna. Some report losing money and stores due to customers sending fake return documents or returning incorrect items.
Pain score
0.18/ 1.00 · weighted product of four components
Reach0.40distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.38upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 3 verified quotes
Never activate Klarna on Shopify payments, it lures in the lowest quality customers you can get. They are all rude, cheap, and a pain in the ass. Never had to deal with such entitled crybabies, apart from the disgusting amount of chargebacks and disputes.
Don't get me started that you will lose all disputes and chargebacks, regardless if they sent the items back or not.
They get their product but then find some way to "refund scam" me so they get their clothes for free.
Comments are a Pro feature — join the conversation, share what you've shipped, hear what others are building.
Upgrade to Pro