Card #738 · Asana Apps & Integrations
Ability to deactivate users while preserving historical task assignments
Users need a way to deactivate or suspend accounts for people who leave the organization to avoid paying for inactive seats. Currently, there is no way to maintain historical information and task assignments properly when a user is removed.
Pain score
0.64/ 1.00 · weighted product of four components
Reach0.40distinct authors (log-normalized)
Recency1.00freshness decay, half-life months
Engagement0.69upvotes + comments, normalized
Monetization1.00willingness-to-pay cues in evidence
§ Evidence — 2 verified quotes
There is no way to maintain this historical information in a proper way. But also to suspend/deactivate a user if they are not active in the organization for a while, but you know, they will be coming back later and you don’t want to pay for their not active account.
Keeping the account in a deactivated state after a user leaves is so necessary and so surprisingly missing.
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