You're reading one of the top pains on Zoho Marketplace — a free sample of the catalog. Create a free account to browse all Shopify & Atlassian pains and the basic Chrome catalog.
Zoho CRM users can't assign currencies to price books or records
.05
Demand — how loud & how many (score)
Willing to payExplicit
Momentum (7d)▼ 98.3%
Cluster16 posts · 16 people
MarketplaceZoho Marketplace
Updated5d ago
The story
The pain
We have customers who buy in foreign currencies, but Zoho CRM forces us to price products only in our home currency. We can't assign a currency to a price book, and we can't show two currencies on one record. This makes multi-currency sales workflows nearly impossible and forces us to work around the system.
Evidence
What people said · 16 complaints, 16 people
We have many customers who buy in foreign currency (USD), where our base currency is our local currency (AUD). It would be normal (it is in Zoho Books, Zoho Inventory etc.) to assign a currency to a price book, but I cannot find this option in Zoho CRM
Our country is planning to transition to Euro from our local currency. The government is planning to mandate that all companies show their invoices, quotes, etc. in both currencies for a period of one year in order to protect from speculation.
One of the main reasons I have gone down the Zoho route is because I need multi-currency support. However, I find that products can only be priced in the home currency, We sell to the US and UK. However, we maintain different price lists for each. There
As a company we have branches in 4 different countries with as many different currencies. Our Sales Teams would like to work with their local currency as much as possible. The Forecast module using only 1 currency is practically usable only by the sales
Export the pain — problem, evidence and market signals — as Markdown, PDF or JSON. The Markdown export ships with a built-in briefing you can hand straight to a developer or an AI agent.