A Shopify app that catches the fraud Shopify's risk analysis misses
"Scammers keep slipping through my rules and I get stuck with refunding the amount plus the Shopify $.39 fee." You see the chargeback and know the processing fee is gone.
| People who complained | 21 | newest August 2026 · r/shopify, community.shopify.com |
|---|---|---|
| Google searches a month | ~880 | “shopify fraud protect” and related |
| Paid orders on Fiverr | none found | payment not proven |
| Apps already selling a fix | not checked |
▶ Watch the 50-second breakdownThe same idea, with the real data on screen
The idea
A daily report that flags suspicious orders Shopify missed and tallies the non-refundable processing fees you're losing.
- The app pulls in orders Shopify marked as medium-risk.
- It highlights red flags like address mismatches and household fraud patterns.
- You review the list and decide which orders to cancel.
Who it’s for
Owner-operator of a Shopify store processing 50+ orders per day who has been hit by chargebacks or card-testing attacks
What they do today: Manually reviewing orders flagged as medium risk, cross-referencing shipping and billing addresses, and accepting the financial loss when fraudsters still win disputes
Why now
- 21 people complained about fraud slipping through Shopify's filters, the newest from August 2026.
- About 880 searches a month for terms like "shopify fraud prevention app."
- No paid orders were found for a product in this category, so willingness to pay is unproven.
What people say
“On Shopify Payments the original processing fee is not returned when you refund, it is in their terms, so every one of those sticker orders still cost her the fee even after she caught them.”
“I got hit by professional fraudsters and lost the shopify claims process. A purchase was made by members of the same household. One member sent items to another member. The billing name was the registered address at both…”
How it makes money
Charge a monthly subscription. Test at $29/month. No paid demand was observed, so payment is not proven. The price is anchored on the cost of a single chargeback fee a merchant wants to avoid.
Your first 10 customers
Step 1: Post in a high-engagement r/shopify chargeback thread with anonymized data on losses from missed medium-risk orders.
Step 2: Offer the first 5 commenters a free manual audit of their last 30 days of orders.
Step 3: The audit proves you can spot the fraud they missed. The ones who ask for an ongoing dashboard are your first paying users.
0 to a test this week
Step 1: Ask a merchant for read-only access to their last 30 days of orders.
Step 2: Manually review the orders, identify the fraudulent ones Shopify missed, and calculate the total lost processing fees.
Step 3: Deliver a one-page report with your findings and a recommendation. Do this for 5 merchants before writing code.
What could kill it
Merchants who complain about fraud may not pay for a tool that only surfaces risk without blocking orders. The product stops at visibility, which may feel like a half-measure to someone losing money right now.
Get the full report, free
- A 5-step validation plan, each step with the result that tells you to stop
- 3 core features, each tied to the complaint it answers
- 5 more real complaints, each linked to its source
- The competitors already selling a fix and what they miss
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