VettedGaps has researched 18 problems people raise in r/crm, each backed by real posts.
By category
Integrations & API: 5
Billing & Pricing: 3
Automation & Workflows: 2
Collaboration & Sharing: 2
Top problems
Small businesses find Salesforce upgrade pricing prohibitive and consider switching(Billing & Pricing · 3 pieces of evidence)
RevOps teams can't trace revenue leaks back to their root cause(Analytics & Reporting · 8 pieces of evidence)
Teams with custom-built CRMs can't maintain them without developers(Integrations & API · 6 pieces of evidence)
What people say
“To get API access and unlimited flows — features that cost Salesforce essentially nothing to enable — the real answer is upgrading to Enterprise at $165–175/license. That’s 2.5x our current spend before we’ve added a single new capability.”
From r/crm, on “Small businesses find Salesforce upgrade pricing prohibitive and consider switching”
Read all 18
All 18 with evidence, competitors and paid demand are in VettedGaps PRO.