VettedGaps has researched 4 problems people raise in r/dropbox, each backed by real posts.
By category
Billing & Pricing: 2
Performance & Reliability: 2
Top problems
Dropbox users face rising storage costs and shrinking plan capacity(Billing & Pricing · 3 pieces of evidence)
Dropbox users can't stop charges for accounts they can't find or access(Billing & Pricing · 4 pieces of evidence)
Dropbox users rely on 30-day file history that iCloud lacks(Performance & Reliability · 1 piece of evidence)
What people say
“Yes but for Plus, it’s still $60. It’s ridiculous. They won’t allow more than once with that either. But Standard they do for higher price. Too costly. I’m doing it one more year but I need to get my NAS figured out asap with these costs. I need 4TB total”
From r/dropbox, on “Dropbox users face rising storage costs and shrinking plan capacity”
Read all 4
All 4 with evidence, competitors and paid demand are in VettedGaps PRO.