VettedGaps has researched 12 problems people raise in r/ringcentral, each backed by real posts.
By category
Notifications & Alerts: 5
Integrations & API: 3
Billing & Pricing: 1
Performance & Reliability: 1
Top problems
RingCentral call queue managers can't get even call distribution(UI/UX & Customization · 3 pieces of evidence)
RingCentral admins can't reach their account manager for critical issues(Notifications & Alerts · 3 pieces of evidence)
RingCentral desk-phone users get calls that randomly drop mid-conversation(Notifications & Alerts · 2 pieces of evidence)
What people say
“We have a list of about 50 users, one phone number. We would like to spread out the calls evenly. With simultaneous the same 5 always answer. With sequential, it's always ringing the same handful in order over and over. With longest ideal the order seems random and unpredictab...”
From r/ringcentral, on “RingCentral call queue managers can't get even call distribution”
Read all 12
All 12 with evidence, competitors and paid demand are in VettedGaps PRO.