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Shopify merchants can't prevent Shop app from bypassing their online store shutdown
The pain
We run a physical store with high-traffic in-person sales days, and we need to turn off online sales so all stock goes to in-person customers. But Shopify's Shop app lets people purchase online even after we've disabled our online store and Shop channel. Support says there's no way to fully remove a store from Shop, which forces us to manage a sales channel we don't want and costs us in-person sales.
What people said · 105 complaints, 95 people
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