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Freshworks developers can't publish or delete custom apps stuck in 'Publish in progress'
.20
Demand — how loud & how many (score)
Willing to payImplicit
Momentum (7d)▲ 11.4%
Cluster11 posts · 11 people
MarketplaceFreshworks Marketplace
Updated20d ago
The story
The pain
We're trying to upload new versions of our custom apps or delete old ones, but they get stuck in a 'Publish in progress' state that never completes. We can't cancel the operation, and refreshing the page doesn't help. This blocks us from updating or removing our apps entirely.
Evidence
What people said · 11 complaints, 11 people
We have custom apps stuck in “Publish in Progress” and others are not publishing the updates I uploaded nor can I delete the unplubihshed custom apps. First App has been suck in Progress for about 4 hours now Second App I have uploaded the changes but everytime I publish the new version remains in draft and does not publish. 3rd app I want to delete which it give me the pop up but nothing deletes.
I am trying to upload a new version of our custom app in the Freshsales Crm-sandbox. However it is stuck in Publishing in Progress for the last half an hour. I can’t cancel it and refreshing the page doesn’t work either.
My custom app got stuck to state publishing in progress. I´ve tried to install the new custom app but it will get stuck. Now I can´t even delete the apps or downgrade it back.
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