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Mac admins face recurring Adobe Acrobat license auth failures on macOS

.26
Demand — how loud & how many (score)
Willing to payExplicit
Momentum (7d)▼ 1.4%
Cluster7 posts · 6 people
MarketplaceSlack App Directory
Updated26d ago
The story

The pain

We're paying $550 AUD per license for enterprise Acrobat with SSO, yet users regularly lose features and have to sign out and back in to reapply the license. Adobe has acknowledged the bug but offers no real fix—just a manual sign-out/in workaround. For a product at this price point, monthly authentication issues are unacceptable.

Evidence

What people said · 7 complaints, 6 people

$550 AUD per license and the fix for a recurring bug is just sign out and back in. Genuinely embarrassing.
RedditnibbainmybuttholrAug 9
We need the enterprise version for SSO so stuck with SSO tax. $550 AUD a year per license. We’re also on Mac and at least once a month a user’s Acrobat will lose some of its features and they need to sign out and back in of Adobe to reapply the licence to fix it. Maybe I’m being petty but $550 for a pdf editor that has issues is crazy. Adobe have acknowledged the issue and that’s their fix. Sign out and in. Smh.
RedditExcellent_Debt6680Aug 8
Competition

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Under the hood

Score breakdown

Reach
how many people
.89
Recency
how fresh
.60
Engagement
upvotes & replies
.84
Willingness to pay
people said they'd pay
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