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Payroll admins see deductions silently stop after open enrollment changes
The pain
We set up new deductions during open enrollment, ended old ones with an end date, and entered effective dates for the new ones. Everything worked fine for a few pay periods, then suddenly the deductions stopped coming out of paychecks and the begin-check dates auto-updated to a future date. We have no idea what caused it and no way to prevent it from happening again.
What people said · 27 complaints, 17 people
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